FAQs

Red White & Groomed

  • What is mobile grooming and how does it work?

    Mobile grooming is a convenient pet grooming service that comes to your home. Our fully-equipped van allows us to groom your pet right outside your door, reducing stress for both you and your furry friend. This service offers the comfort of home grooming with the expertise of professional groomers.
  • Do I need to be home during the appointment?

    Your presence isn't always necessary. If we've previously met your dog and have secure access, such as a gate code or permission to enter the yard, you can be away during the appointment. However, for first-time appointments, we do require someone to be present.
  • How long does a grooming session take?

    A typical full grooming session lasts between 60 to 90 minutes. The exact duration depends on factors such as your dog's breed, size, coat condition, and behavior. We strive to be efficient without compromising the quality of our service.
  • What areas do you service?

    We currently provide our mobile grooming services in [insert local areas or counties]. Our service area is expanding, so we recommend contacting us directly or checking our website to confirm if we cover your location.
  • How often should my dog be groomed?

    The ideal grooming frequency is typically every 4 to 6 weeks for most dogs. However, this can vary based on your dog's breed, coat type, and lifestyle. We'd be happy to suggest a grooming schedule that best maintains your pet's appearance and comfort.
  • Is mobile grooming more expensive than a salon?

    Mobile grooming services are often priced slightly higher than traditional salons due to the added convenience, personalized attention, and travel costs. Many clients, however, find that the time saved and reduced stress for their pets justify the additional expense.
  • What should I do to prepare for my pet's appointment?

    Preparation is minimal. Ensure your dog has had a chance to relieve themselves and is easily accessible. If your pet has any special needs, allergies, or health concerns, please inform us in advance of the appointment.
  • Do you groom aggressive or anxious dogs?

    We specialize in gentle, low-stress grooming techniques. If your dog has behavioral issues, please let us know when booking. For some cases, we may need to conduct a meet-and-greet or behavioral assessment before providing our services.
  • What products do you use?

    We use high-quality, pet-safe grooming products, including hypoallergenic and medicated options. If your dog requires a specific product, we're happy to use it if you provide it for the grooming session.
  • What is your cancellation or rescheduling policy?

    We request 24 hours' notice for cancellations or rescheduling. Last-minute cancellations may result in a fee, as we reserve time exclusively for your pet. We always approach emergency situations with understanding and flexibility.